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Issue 2 - May, 2004 Talkpath - Digital Voice Processing System Technical Manual
Overview
The Digital Voice Processing System is a stand-alone, compact, full-featured PC-compatible
Voicemail System. It is a self-contained system, designed for easy installation.
Introduction
The Digital Voice Processing System is a powerful tool for telephone automation. With it, you can:
❐ Receive voice messages
❐ Send voice messages
❐ Record a personal greeting
❐ Verify the date and time a message was sent
❐ Screen incoming calls
❐ Be notified of an important message any time, any place
❐ Let a calling party wait on hold
❐ One-touch recording
❐ LCD-based caller information
Use this guide to learn how to use the Digital Voice Processing System features. The guide covers:
❐ The features and their use
❐ How to access features
❐ How to change feature settings
Voice prompts and menu help systems guide you through the operation of all the features. The
menu-driven Digital Voice Processing System is easy to use. By taking the time to read this
manual, you may maximize the capabilities of this system.
3 Feature Operation
NOTES
The system administrator may not have activated all the
features described in this manual and, therefore, some may
be inaccessible. Check with the system administrator to
determine which features are available on your system.
- Technical Manual 1
- Warranty and Software License 3
- Software License 4
- Contents 5
- Contents & Tables iii 7
- Contents & Tables v 9
- Contents & Tables vii 11
- Contents & Tables ix 13
- 1Introduction 15
- System Unit 16
- Product Features 17
- Digital Voicemail Features 17
- Company Contact 18
- FCC Information 19
- Repair Instructions 20
- 2 Installation 21
- Hardware Installation 22
- Connecting Phone Lines 23
- Connecting Power 24
- Installation 2-5 25
- Vodavi Phone Systems 26
- Phone System Requirements 26
- Installation 2-7 27
- Optional Station Programming 28
- Installation 2-9 29
- 2-10 Installation 30
- 3 Feature Operation 31
- Some Basics 32
- Getting Started 32
- Voice Messaging Operation 33
- System Access 34
- Smart Prompts 35
- Password 36
- Greeting 37
- 3-8 Feature Operation 38
- Retrieving Messages 39
- 3-10 Feature Operation 40
- Feature Operation 3-11 41
- Sending A Message 42
- Feature Operation 3-13 43
- 3-14 Feature Operation 44
- Feature Operation 3-15 45
- Reply To Sender 46
- Feature Operation 3-17 47
- 3-18 Feature Operation 48
- Feature Operation 3-19 49
- Message Notification 50
- Feature Operation 3-21 51
- Distribution Lists 52
- Feature Operation 3-23 53
- Personal Distribution Lists 54
- Feature Operation 3-25 55
- 3-26 Feature Operation 56
- Guest Mailboxes 57
- 3-28 Feature Operation 58
- Feature Operation 3-29 59
- Voice Note Pad 60
- Create an Information Group 61
- Modify an Information Group 62
- Add a New Entry 63
- Modify an Existing Entry 64
- Feature Operation 3-35 65
- Automated Attendant Operation 66
- Call Transfer Options 68
- Feature Operation 3-39 69
- 3-40 Feature Operation 70
- 4 Online Administration 71
- Supervisor Functions 72
- Record Prompts 73
- Edit Menu Prompts 74
- Edit System Prompts 74
- Online Administration 4-5 75
- Edit Mailbox Names 76
- Mailbox Administration 77
- Change the Mailbox COS 78
- Add a Mailbox 79
- Delete a Mailbox 79
- Add a New Distribution List 80
- Delete a Distribution List 80
- Edit a Distribution List 81
- Listen to Message 82
- Create New Message 82
- Cancel a Broadcast Message 83
- System Administration 84
- Voicemail 85
- Select a Phone System 86
- System Shutdown 87
- System Date and Time 87
- 4-18 Online Administration 88
- Online Administration 4-19 89
- 4-20 Online Administration 90
- Online Administration 4-21 91
- 4-22 Online Administration 92
- 5 Laptop/PC Administration 93
- Communicate With the System 94
- Run Software 94
- Laptop/PC Administration 5-3 95
- 5-4 Laptop/PC Administration 96
- Laptop/PC Administration 5-5 97
- 5-6 Laptop/PC Administration 98
- Laptop/PC Connection 99
- Software Description 100
- Status Bar 101
- Subscribers 102
- Create Subscribers 103
- Delete Subscribers 104
- Edit Subscribers 105
- Mailbox Settings 106
- Laptop/PC Administration 5-15 107
- 5-16 Laptop/PC Administration 108
- Laptop/PC Administration 5-17 109
- 5-18 Laptop/PC Administration 110
- Laptop/PC Administration 5-19 111
- 5-20 Laptop/PC Administration 112
- Laptop/PC Administration 5-21 113
- Class of Service (COS) 114
- Laptop/PC Administration 5-23 115
- General Tab 116
- Laptop/PC Administration 5-25 117
- Message Tab 118
- Laptop/PC Administration 5-27 119
- 5-28 Laptop/PC Administration 120
- Laptop/PC Administration 5-29 121
- 5-30 Laptop/PC Administration 122
- Maintenance Tab 123
- 5-32 Laptop/PC Administration 124
- Laptop/PC Administration 5-33 125
- 5-34 Laptop/PC Administration 126
- Laptop/PC Administration 5-35 127
- Notification Tab 128
- Laptop/PC Administration 5-37 129
- 5-38 Laptop/PC Administration 130
- Laptop/PC Administration 5-39 131
- Auto Attendant Tab 132
- Laptop/PC Administration 5-41 133
- 5-42 Laptop/PC Administration 134
- Laptop/PC Administration 5-43 135
- Insert Menu 136
- Delete Menu 136
- Edit Menu 137
- 5-46 Laptop/PC Administration 138
- Laptop/PC Administration 5-47 139
- 5-48 Laptop/PC Administration 140
- Laptop/PC Administration 5-49 141
- 5-50 Laptop/PC Administration 142
- Time Controls 143
- Insert Time Control 144
- Delete Time Control 144
- Edit Time Control 145
- 5-54 Laptop/PC Administration 146
- Laptop/PC Administration 5-55 147
- 5-56 Laptop/PC Administration 148
- Voice Lines 149
- 5-58 Laptop/PC Administration 150
- Laptop/PC Administration 5-59 151
- Reset Display 152
- Pull-Down Menus 153
- 5-62 Laptop/PC Administration 154
- Laptop/PC Administration 5-63 155
- Modem Setup 156
- Laptop/PC Administration 5-65 157
- 5-66 Laptop/PC Administration 158
- Laptop/PC Administration 5-67 159
- 5-68 Laptop/PC Administration 160
- Laptop/PC Administration 5-69 161
- 5-70 Laptop/PC Administration 162
- Advanced Setup 163
- Edit Registry 164
- Laptop/PC Administration 5-73 165
- 5-74 Laptop/PC Administration 166
- Laptop/PC Administration 5-75 167
- 5-76 Laptop/PC Administration 168
- Laptop/PC Administration 5-77 169
- 5-78 Laptop/PC Administration 170
- Laptop/PC Administration 5-79 171
- 5-80 Laptop/PC Administration 172
- 6Upgrading 173
- Prepare Unit 174
- Software Installation 175
- 6-4 Upgrading 176
- Generic Upgrading Information 177
- 6-6 Upgrading 178
- 7 Technical / Troubleshooting 179
- Normal LED Boot Sequence 180
- Looking at Boot Up 181
- Then the system boots: 182
- Boot Up Problems 184
- Figure 7-1. ECom Screen 185
- Com Port Options 186
- Modem Connection 187
- Shut Down and Park 187
- Figure 7-4. Hello Prompt 188
- Debug Mode 189
- Download 190
- ZMR and press [Enter] 191
- Figure 7-8. Batch Upload 192
- Parking the System 193
- Executing DOS Commands 194
- Transferring Files 195
- Backing Up the System 196
- Restoring System Backup 197
- System Reinitialize 198
- Viewing the Logs 200
- Questions and Answers 200
- AaMwiSet and AaMwiClr 203
- A Common Registry Variables 205
- A-2 Common Registry Variables 206
- Common Registry Variables A-3 207
- A-4 Common Registry Variables 208
- B Command Files 209
- B-2 Command Files 210
- Command Files B-3 211
- B-4 Command Files 212
- Quick Commands 213
- Technical 214
- Predefined Command Files 215
- Modifying Command Files 216
- Command Files B-9 217
- CD CFILES and press [Enter] 217
- B-10 Command Files 218
- C Installation Forms 219
- C-2 Installation Forms 220
- C-6 Installation Forms 224
- Installation Forms C-7 225
- 225
- C-8 Installation Forms 226
- Introduction 227
- Error Log 227
- System Activity Log 227
- Auto Attendant 228
- Voice Messaging 229
- Log Interpretation 230
- Error Messages 231
- System Errors 233
- HELLO.SDF or 237
- HELLO.SDF or HELLO.LOD 237
- HELLO.SDF 237
- HELLO.LOD 237
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